Contact us

We read everything that comes in and aim to reply within one working day.

Ordering with myscran

Problems with an order, refunds, or your account.

support@myscran.io

Restaurants & takeaways

Joining myscran, or support if you already sell with us.

business@myscran.io

Company details

Registered name: Ascension Labs Ltd
Trading as: myscran
Company number: 17261748
Place of registration: England and Wales
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

The registered office is for formal correspondence only — it is not a collection point and food cannot be ordered or collected there.

A problem with an order

Orders are prepared and sold by the restaurant you ordered from, so the quickest route is usually the app: open the order and report the problem there, and it reaches the restaurant straight away. If you are not getting anywhere, email support@myscran.io and we will step in.

Ascension Labs Ltd · Company no. 17261748 · Registered in England and Wales · 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ